Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

Feedback is the grease that keeps the wheels of business rolling. Without soliciting feedback from customers, management and employees, no one will know what the real pulse of the business is, and ...

A version of this article appeared in the Winter 2018 issue of strategy+business. Not too long ago, 62 employees at a major consultancy found themselves getting called into a room in pairs, neither ...

Lauren (Hansen) Holznienkemper is a lead editor for the small business vertical at Forbes Advisor, specializing in HR, payroll and recruiting solutions for small businesses. Using research and writing ...

Feedback is a necessary part of personal and professional growth. We need feedback to understand how we are performing in our roles and where we are still developing. Understanding what we are doing ...

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