NetSuite CRM, a part of Oracle NetSuite’s business software suite, is a great choice for mid-size and growing businesses that want a complete, integrated CRM solution with ERP and e-commerce ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only one front in a battle between ERP titans that has been fiercely ...

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

Oracle, for as long as anyone in IT can remember, has always trailed Salesforce when it comes to providing the best CRM software, even after Oracle acquired Siebel, the pioneer of the category, in ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle will once again host an Oracle CRM Pavilion at its annual OpenWorld conference. The Pavilion will highlight what Oracle is calling a "select group" of independent software vendors (ISVs) and ...

As the enterprise CRM battle continues to heat up, Oracle is countering the latest iteration of Microsoft Dynamics CRM with a strategic acquisition. Just days after announcing Oracle CRM on Demand ...

Our first look at Gartner’s Magic Quadrant for CRM Customer Engagement Centers (CEM) showed a market littered with obsolete business applications. However, the three vendors in the Leader’s Quadrant - ...

While RightNow has a vision for how customer experience will evolve over the coming years to encompass mobile computing, the main issue facing RightNow's customers is what to make of Oracle. Oracle is ...

At Oracle OpenWorld in Beijing last month, Oracle announced Oracle's JD Edwards EnterpriseOne Apparel Management, a new module within Oracle's JD Edwards EnterpriseOne 9.0 portfolio, aimed at ...